VDR providers are certified suppliers of secure cloud-based software and document repositories that conform to the digital standards needed to keep documents for business in an online environment. They offer high-end security, including access control that is granular, and allow collaboration between team members as well as external parties. They are an essential tool for due diligence, mergers and acquisitions (M&A), fundraising, and more.

A quality VDR will have an intuitive user interface that is easy to navigate and an app that is mobile-friendly, making it easy for users to navigate to upload files and search for information quickly. They should also offer many support resources team management skills like training materials such as FAQs, training materials, and even a customer service team who can help with any issues or queries. Based on the plan, they may provide live chat, phone, or email support, and will be available at all times during business hours, or even 24/7.

Some vdr firms have a focus on industry-specific needs. For instance, Intralinks offers unique features for companies operating in the biotech and pharmaceutical industries. CapLinked is another example that specializes exclusively in M&A transactions involving mid-to-large-sized companies. Other VDR providers like DataSiteOne, Firmex and others have extensive experience in helping facilitate M&A transactions for Fortune 500 companies. Still others, like Ansarada are skilled in helping businesses with international transactions.